Before contacting the support team, please have a look at the online help websites. In addition to instructions, you will also find FAQs that may help you further. Please note the following:
- Please contact the department, institute etc. where you study directly if your query is about places in courses.
- For questions about your degree programme, please contact the department, institute or service center etc. directly.
- All dates (application periods, deadlines etc.) can be found here.
Please fill out the form with as much detail as possible. Fields maked with * have to be filled in. Please only enter your Smail or uni-koeln email into the Email field. You can also upload a screenshot to explain your issue further.