Online help for KLIPS 2.0

Do you need assistance? Instructions on how to use KLIPS 2.0 can be found in our online help.

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Latest information

KLIPS 2.0 back online - Status: 17.08.2026

Introduction of multi-factor authentication (MFA)

For problems or questions regarding multi-factor authentication via Cisco Duo, please refer to the ITCC guidelines: https://itcc.uni-koeln.de/services/accounts-kommunikation/multi-faktor-authentifizierung-cisco-duo/cisco-duo-faq

If you have any further questions, please contact the ITCC-Helpdesk.

The best way to reach us is via our contact form, Monday through Friday.

By telephone	In person	Zoom-Consultation
Monday: 10 AM to 12 PM Wednesday: 1 PM to 4 PM Friday : 10 AM to 12 PM	Monday: by appointment Wednesday: 1 PM to 4 PM Thursday: by appointment	Monday, Wednesday, Friday: by appointment
+49 221 470 1773 or +49 221 470 1774	Universitätsstrasse 22a Studierenden Service Center (SSC) Ebene 1 50937 Köln	Please use our contact form.

By telephone

In person

Zoom-Consultation

Monday: 10 AM to 12 PM
Wednesday: 1 PM to 4 PM
Friday : 10 AM to 12 PM

Monday: by appointment
Wednesday: 1 PM to 4 PM
Thursday: by appointment

Monday, Wednesday, Friday:
by appointment

Universitätsstrasse 22a
Studierenden Service Center (SSC) Ebene 1
50937 Köln

Please use our contact form.