Frequently Asked Questions (FAQ) - Students

If you have set up security questions, please reset your password at the following link:
https://itcc.uni-koeln.de/en/services/accounts-communication/accounts/passwords 

Otherwise, please contact the ITCC helpdesk at the provided contact addresses:
https://itcc.uni-koeln.de/en/das-rrzk/contact  
 

Your student account username is displayed when you first activate your account via the University of Cologne’s identity management system (uniKIM). The username is not sent via email. If you forget your username, log in to the identity management portal (https://kim.uni-koeln.de/) using your matriculation number and the password you selected. You can view the correct username on the portal page.

If this is unsuccessful, please contact the ITCC helpdesk using the contact details provided here:
https://itcc.uni-koeln.de/en/das-rrzk/contact 

You can find the correct procedure for registering for or deregistering from courses explained in our online help: Course Registration

Please note that course registration is usually only possible during the designated registration periods. You can find an overview of these periods in our semester schedules: Link to semester schedule overview

You can find the correct procedure explained in our online help:

• Registering for exams
• Deregistering from exams

If you encounter technical problems when registering for or deregistering from exams, please contact KLIPS Support within the relevant deadline: KLIPS Support contact form

This notice indicates that there is no enrollment status for the relevant (partial) degree programme for the current semester. This may be the case, for example, if you have already completed the relevant (partial) degree programme in the previous semester. You can view an overview of the degrees already recorded in your student files. Overview of degrees in student files.